Returns & Exchanges

At Proton Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.